An Experienced, Responsive and Flexible Service Team
Professionals Dedicated to Your Goals
Your Schwab team has met some of the most rigorous standards in the industry, including:
- Certified Equity Professional certification
- NASD Series 7, 9 and 10 licensing
- Intensive training and apprenticeships
- Continuous performance monitoring
From set-up and conversion through day-to-day management and employee education, your Schwab team brings a wealth of knowledge and expertise to help you overcome the challenges you face.
Schwab Service Standards—Our Goal is to Exceed your Expectations
Our clients choose Schwab because of the superior service we provide. We document and publish our service levels, offering transparency to our business partners. We commit to service levels in writing and verify them monthly.
Meet Your Schwab Team
Stock Plan Administration Team
Partners with your staff as the single point of contact for day-to-day service. You will have a main contact responsible for your administration, but you will also have the support of the entire Schwab Administration Team.
Conversion Team
Integrates your plan into Schwab's platform and trains your staff to utilize Schwab's technology.
Relationship Management Team
Based on the requirements of your plan, you will be supported by a dedicated Relationship Manager, backed by the entire Relationship Management Team.
Participant Services Team
Assists your employees with plan questions, exercises, taxes and educational seminars.
Education Team
Works with plan sponsors to develop and deliver a tailored participant education program, designed to address your participants? specific needs.
Executive Services Team
Helps your executives comply with regulations, understand their complex benefits and incorporate benefits into their overall financial plan.
Operations Team
Processes and settles stock option exercises and restricted stock trades for your employees, and reports account data.
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